This help centre article also covers getting your centre agreement reissued and how you sign your centre agreement.
To check the status of your centre:
The status of your centre will impact upon your ability to place moderation bookings and request Discover certificates.
To get a centre agreement re-sent to you, please email firstname.lastname@example.org with the name and centre number of the agreement you would like reissued and what email you would like it sent to.
Once you have received your centre agreement, please click the blue link in the email which will open the agreement in a separate window and follow these steps:
Once you have signed the agreement, Trinity College London will then countersign your agreement, and your centre will be made active within 5 working days.
If there has been a delay in your centre being activated, please get in touch with the Arts Award helpdesk on email@example.com / 020 7820 6178