Login to access your Arts Award pages


This help centre article also covers getting your centre agreement reissued and how you sign your centre agreement.
 
To check the status of your centre:
  • Log in to the adviser portal
  • Click on the ‘Centre Details’ tab at the top of the page
  • A list of all centres you are linked to should appear at the top of the page and on the right-hand side of this list you will see a ‘Status’ column
The status of your centre will impact upon your ability to place moderation bookings and request Discover certificates.
  • ‘Active’ centres have successfully completed the centre agreement and can place moderation bookings and request Discover certificates
  • ‘Suspended’ centres – if your centre has been suspended, please email moderation.team@trinitycollege.co.uk with your centre name and number and we will investigate why this is
  • ‘Pending’ or ‘Closed’ centres have not completed the centre agreement. This will need to be signed before your centre can be activated
To get a centre agreement re-sent to you, please email centreagreements@trinitycollege.co.uk with the name and centre number of the agreement you would like reissued and what email you would like it sent to.
Once you have received your centre agreement, please click the blue link in the email which will open the agreement in a separate window and follow these steps:
  • Click on the yellow arrow on the left side on the screen to start checking or filling in the necessary information
  • To move through the contract and check the information we have for your centre (as well as change any incorrect information), please click the yellow arrow on the left side of the screen. You will need to fill in all the required fields to successfully submit the agreement. Where fields are not relevant, please state 'N/A'
  • Towards the end of the agreement, you will be required to type your name which will act as your digital signature
  • You should see an arrow at the end of the agreement with a message 'Click to Sign'. Once clicked, you will see a message indicating that you have successfully signed the agreement
Once you have signed the agreement, Trinity College London will then countersign your agreement, and your centre will be made active within 5 working days.
If there has been a delay in your centre being activated, please get in touch with the Arts Award helpdesk on centreagreements@trinitycollege.co.uk / 020 7820 6178