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Replacements: are requested when certificates are lost or damaged.
Amendments: are requested when errors need to be corrected and those errors appeared in the information submitted via the adviser portal online system, or in the information sent to Arts Award to be submitted on behalf of the centre. 
There is usually a fee involved in replacing or amending certificates. For more information on the fees of replacements/amendments for certificates, please see www.artsaward.org.uk/certificates
To order replacement certificates please download and complete the certificate replacement and amendment form from www.artsaward.org.uk/certificates and return it by email.
Once we receive your form, we will send you an invoice via e-mail within 5 working days. Replacement certificates are sent within 6-8 weeks of the receipt of remittance advice or proof of payment.