The adviser portal enables you to:
It is the responsibility of all advisers to ensure personal details are kept up to date as Arts Award uses these to issue important qualification updates and moderation communications. Please Note: Your adviser account is confidential and should not be shared with anyone. If you are leaving an organisation, the new adviser will need to have completed adviser training and have their own adviser account to continue delivering Arts Award for the centre.
Step One: On the homepage of the adviser portal, click the ‘My Profile’ link under ‘Quick Links’ to the right of the page.
On the profile page, you will be able to amend:
Adviser information and contact details - including name, phone number, email. Please Note: If you have an upcoming moderation, please be sure to email your Trinity contact with any updated information as this will not be automatically updated on your moderation booking.
Address – to change your address, in ‘Address Line 1’ click on the magnifying glass symbol on the right hand side and then click on the + in the box that appears. Fill out the form and if the address will be your primary address, please check the box marked ‘Primary’. To save, click the save button (an arrow pointing down towards a box).
When you are back on the main page of your profile you save save the changes press ‘Ctrl’ & ‘S’ on your keyboard or click the menu icon, which looks like a cog, on the top-right of the page and select ‘Save Record’.
Please Note: You will not be able to amend your User ID or password in the adviser profile. To reset your password, log out of the adviser portal and click the ‘Forget Your Password’ link on the log in page. In exceptional circumstances we may be able to change your user ID, please contact firstname.lastname@example.org to ask about this.
You should only have one adviser account, regardless of how many training sessions you have attended, as all the levels of Arts Award you have trained to deliver should be attributed to the same account. If you have multiple adviser accounts, please contact email@example.com with the usernames of your accounts and they will merge your accounts into one. This ensures that there are no issues when enrolling young people as an adviser.